Cookie Policy

What Are Cookies and Tracking Technologies

Cookies are small text files that websites place on your device when you visit them. They're like digital bookmarks that help websites remember information about your visit, making your browsing experience smoother and more personalized. At LearnBoxe, we use various tracking technologies beyond traditional cookies to understand how you interact with our creativity platform focused on ethnic cuisines.

These technologies include web beacons, pixel tags, local storage, and session storage. Each serves a specific purpose in helping us deliver the best possible learning experience. Think of them as helpful assistants that remember your preferences, track your learning progress, and help us improve our platform based on how students actually use it.

We believe in transparency about how these technologies work on learnboxe.it.com. This policy explains exactly what information we collect, how we use it, and most importantly, how you can control your privacy preferences. Your trust is essential to our mission of providing exceptional culinary education.

Types of Cookies We Use

LearnBoxe implements different categories of tracking technologies, each designed for specific functions that enhance your learning journey. Here's what each type does and why we use them:

How We Use Tracking Technologies

Our tracking technologies serve several specific purposes that directly benefit your learning experience. When you're watching a video lesson about Thai curry techniques, for instance, functional cookies remember where you paused so you can continue exactly where you left off during your next session.

Learning Progress Tracking

We track which lessons you've completed, quiz scores, and time spent on different sections. This information helps us provide personalized recommendations and ensures you can pick up where you left off across different devices. If you start a lesson on your laptop and want to continue on your tablet, our tracking makes that seamless.

Platform Optimization

• Identifying which cooking techniques students find most challenging
• Understanding peak usage times to optimize server performance
• Analyzing which course formats (video, interactive, text) are most effective
• Tracking common points where students pause or rewatch content
• Monitoring which ethnic cuisine categories generate the most engagement

Personalization Features

Based on your learning patterns and interests, we customize your dashboard to highlight relevant courses and achievements. If you frequently engage with Indian cuisine content, you'll see more recommendations for advanced Indian cooking techniques. Our tracking helps us understand these preferences without you having to explicitly tell us.

Managing Your Cookie Preferences

You have several options for controlling how cookies and tracking technologies work on your device. Most web browsers allow you to manage cookie settings through their preferences or settings menu. Here's how you can take control of your privacy:

Browser-Level Controls

• Block all cookies (note: this may break website functionality)
• Accept only first-party cookies from learnboxe.it.com
• Set cookies to expire when you close your browser
• Receive notifications before cookies are stored
• Delete existing cookies from our website

LearnBoxe Cookie Preferences

When you first visit our site, you'll see a cookie banner allowing you to accept or customize your preferences. You can change these settings anytime by visiting your account settings or clicking the cookie preferences link in our footer. We respect your choices and will remember your preferences for future visits.

Third-Party Tracking Technologies

LearnBoxe partners with trusted third-party services to enhance your learning experience and improve our platform. These partners may also use tracking technologies, and we want you to understand exactly what's happening and why.

Analytics Partners

We use analytics services to understand how students interact with our content. These tools help us identify which lessons are most effective, where students might be struggling, and how we can improve the overall learning experience. The data is aggregated and anonymized, focusing on trends rather than individual behavior.

Video Platform Integration

Our cooking demonstration videos are hosted through professional video platforms that may use their own tracking technologies to optimize video delivery, prevent unauthorized access, and provide features like adaptive streaming quality. These partners operate under strict data protection agreements with LearnBoxe.

Payment Processing

When you enroll in courses or make purchases, our payment processors use secure tracking technologies to prevent fraud and ensure transaction security. This information is handled according to industry-standard security practices and is never used for marketing purposes.

Data Retention and Your Control

We believe in collecting only what we need and keeping it only as long as necessary. Different types of tracking data have different retention periods based on their purpose and legal requirements.

Retention Periods

• Session cookies: Deleted when you close your browser
• Functional preferences: Stored for up to 2 years or until you change them
• Learning progress data: Retained while your account is active plus 3 years
• Analytics data: Aggregated and anonymized after 26 months
• Marketing preferences: Stored until you opt out or for 3 years of inactivity

Your Rights and Options

You can request to see what tracking data we have about you, ask us to correct any inaccuracies, or request deletion of your data. If you decide to close your LearnBoxe account, we'll delete or anonymize your personal tracking data according to our data retention schedule, though some anonymized usage statistics may be retained for platform improvement purposes.

For residents of Malaysia and other jurisdictions with specific privacy rights, we comply with all applicable data protection regulations. This includes providing clear information about data collection, obtaining proper consent, and responding promptly to privacy rights requests.